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Shipping and Return Policy



In order to protect our employees and our customers from any additional risk, we have made the decision to change our merchandise return policy. We will not be accepting returns of any merchandise until further notice. This policy is consistent with all our retail outlets, as well as with all of our partners. Once a product has left the store, we cannot accept it back and give a refund.


3rd Party Addresses

•We will not ship to 3rd party addresses (addresses belonging to mail-forwarding services).
Orders placed with 3rd party addresses are subject to a 30+ day hold and will not be eligible for refund by SST. Please contact the issuing bank for assistance, as SST will not handle orders placed with potentially fraudulent information.


Order Processing

•Orders are generally shipped in 1 day after your order is processed and they normally take an additional 3 - 5 business days to arrive.

•Orders are processed Mon-Fri during normal business hours.


Returns

•Please contact us before attempting to return any merchandise. A Return Authorization (RA) number is required for the returning item(s). Merchandise returned to SST Superstore without prior authorization will not be credited and will not be shipped back.